Frequently asked questions

We can arrange medical and non-medical support based on your loved one’s needs. That may include doctor home visits, trained attendants, nursing care, physiotherapy, dementia support, health monitoring, post-hospital care, and 24/7 emergency help. If you’re unsure what fits best, we’ll guide you to the right plan.

We step in when your loved one needs steady support at home. You get a dependable care team, quick help when something changes, and care that covers both health and daily living needs. It’s a calm, practical way to keep your family member safe, supported, and comfortable in Kolkata.

We offer a wide range of services to support seniors living alone in Kolkata. From 24/7 emergency assistance and doctor home visits to specialized Alzheimer’s and dementia care, we’ve got it all covered. Our services also include nursing care, physiotherapy, post-operative support, health monitoring, ambulance coordination, and even help with city travel or household tasks. Explore our Sneho and Aastha packages for personalized care tailored to your needs.

Home care ensures seniors can live safely and comfortably in their own homes, even when family members are far away. At Porosh Elder Care, we provide compassionate, professional support tailored to both medical and non-medical needs, helping your loved ones feel secure and cared for every day.

Just call us at +917439852047 or +918697131764. We’ll speak with you, understand your requirements, and guide you to the right care option.

Yes. You need to register first so we can understand your loved one’s needs and suggest the right support. Once you share the basic details, we assess the situation and start the service plan that fits best.

A caregiver helps with companionship, daily support, and close observation. They can assist with routine activities, notice changes in your loved one’s condition, and share updates so you can act quickly when needed. The goal is simple: steady, human support that makes home life feel safer and easier.

Our caregivers undergo rigorous training to ensure they are fully equipped to provide top-notch care. We also require them to have a graduate-level education, ensuring a high standard of competence and professionalism.

We aim to assign the same caregiver for consistency and to build a trusting relationship. However, there may be occasions when a different caregiver steps in due to availability or personal commitments. Rest assured, all our caregivers are highly trained and committed to providing exceptional care.

Yes, we provide trained attendants as part of our Sneho and Aastha packages. If you need a trained attendant, you can choose one of these packages for comprehensive care.

With our digital-first approach, registering for our services is quick and easy. Once registered, we can initiate services within 24 hours for locations in Kolkata.

You may either send a mail to us at poroshkolkata@gmail.com or call us at +91 8420753875 / +91 8697131764.

Our packages, such as Sneho and Aastha, are designed to meet varying needs and budgets. They include services like trained attendants, nursing care, doctor visit coordination, physiotherapy, health monitoring, and 24/7 emergency support. Contact us for a quick assessment and a personalized quote.

Yes. We provide post-operative home care for seniors, which may include nursing support, medication and vitals monitoring, wound care as advised, physiotherapy coordination, and assistance with daily activities—based on the doctor’s instructions and the senior’s needs.

Yes, we offer specialized dementia and Alzheimer’s care at home in Kolkata. Our trained caregivers provide routine monitoring, engaging activities, and coordination with doctors or therapists as needed. Contact us to discuss your loved one’s needs and find the right care plan.

We offer 24/7 health emergency support for enrolled members. In an emergency, we coordinate immediate assistance such as doctor consultation, ambulance support, and on-ground help depending on the situation and location.

We serve seniors across Kolkata, including South, Central, North, and East Kolkata. Share your address, and we’ll confirm availability and start services as quickly as possible.

Yes. We help coordinate doctor visits at home and support medical appointments as needed. Based on the senior’s condition, we can assist with scheduling, follow-ups, and sharing updates with family members (with consent).

We can share regular updates on the senior’s wellbeing and care activities through agreed communication channels. You can choose the frequency of updates, and we’ll coordinate promptly for any changes or urgent concerns.

You can register by calling us or emailing us. We’ll ask for the senior’s name, age, address/locality in Kolkata, primary health concerns, required support (medical/non-medical), preferred start date/time, and an emergency contact. After a quick assessment, we’ll recommend the most suitable package and initiate services.

Yes. We provide nursing support at home based on the senior’s needs and the treating doctor’s advice. This can include vitals monitoring, medication support, injections, wound dressing, and post-hospitalization care coordination.