A Whiff of Fresh Air

In one of Porosh’s earlier blogs we had highlighted the importance of family members and/ or attendants in creating stress-free and positive environment within the confines of a home for sustaining positive impact of counselling sessions. Taking cue from it, in today’s blog we shall highlight yet another important facet of dementia counselling which we successfully explored in our quest for rendering value-added services.

For quite some time one of our clients had been recollecting his occasional visits to a Club nearby and the fun-filled sporting activities he used to indulge in. However, with a touch of remorse, he added how due to deteriorating health reasons he is unable to frequent the Club any more. This struck a chord with us. “How if we organize visits to the Club once in a while?”, we wondered, “In addition to therapy sessions, which are mostly indoors, a whiff of fresh air may work wonders for him.”

Thus, armed with conviction, we started taking him to the Club by hailing Ola/Uber and spent 1/2 hours. His joy knew no bound when he came across old acquaintances and fondly remembered the swimming pool. He even ordered a few of his favourite items for evening snacks from the menu card. All the while he was accompanied by his wife and us. Needless to add, after a view visits we observed sustained cheerfulness in him. He was more responsive to other therapies as well.

We are convinced that if visits can be organized to such places, if they happen to be nearby, about which a client has pleasant memories then it works wonder for him/ her.

Customer Ka Suno

Porosh,true to its reputation as an agile and customer-centric organization, has improvised on the bucket of services offered by it. Well nothing has been added, or deleted from the existing list. So, you must be wondering that what have done and why? Let us elaborate.

A couple of weeks back we received a request from a lady (say, Pratima). She along with her spouse are scheduled to leave for the US as the delivery date of their only daughter is approaching. However, they are beset with a problem. While they are away who will take care of her aged parents (both in their ‘90s) for three months? Puzzled, they contacted Porosh.

Pratima wanted to enroll for Sneho (for the elderly couple) but not for a year. She was firm that it has to be for only three months. So, we discussed and decided to create a new package with limited services – 24*7 Emergency Service and Doctor Visit at Home – at a monthly rate which is lesser than Aastha (i.e. Rs. 3000/- per month). Our logic was simple: Create such a package that can cater to any requirement between 1 to 11 months.

Our decision clicked and we had Pratima enrolling her parents with Porosh. So much for customer-centricity.

Precautionary Measures for Heart

Tons have already been written on today’s theme – Precautionary Measures for Heart. And yet, we have decided to focus this week on such a theme because it is like medicine which is required to be administered at regular intervals for curing an ailment. Today’s article also serves a similar purpose. The following paragraphs shall highlight certain aspects that can be adhered to for maintaining healthy heart.

a) Staying Active:

Our body’s ability to effectively pump oxygen to your heart declines each decade as you age, so it’s important to exercise regularly. It’s never too late to begin an exercise program. Regular exercise helps to manage weight & blood pressure, stress and heart performance.

b) Having Balanced Diet:

Balanced diet implies having region-specific food that we enjoy across India. So, a quintessential Bengali diet will certainly include maach bhat(& other seasonal vegetable) if not chicken in penne pasta. However, one can certainly indulge in sin foods like mistiand singara once in a while. But one should put a limit on salt and refined sugar. If possible one may add nuts and olive oil.

c) Losing Weight:

Are we really going to add anything new that you do not know? Perhaps not. Yet it is important to reiterate this once again. Instead of concentrating on limiting all foods that are bad, try eating foods that are good (& easily digestible) like three to four servings of fruits and vegetables every day. It is always advisable adopt a go-slow policy on the issue of weight loss. The adage- slow and steady wins the race – holds absolutely true. This way one can sustain weight lost over a period of time.

d) Regular Health Check-up:

Regular health check-up can identify heart ailments before ending up having heart attack. Preventive check-up should begin early in life and continue as we age. One should ideally keep a tab on blood pressure, blood sugar, blood counts and cholesterol.

e) Listening to one’s body:

Listening to one’s body implies being sensitive to sings of trouble which may include shortness of breath, leg swelling, chest pain, unexplained fatigue, heart palpitation, sudden change in exercise tolerance etc. Often we ignore such indicators during younger days only to repent later.

We hope the points discussed above will find resonance with our readers. Your comments on the same shall be appreciated.